Red-toned hardwood floors have been trending for years. Perfect for adding warmth to your home, red-toned hardwoods offer the benefit of being budget-friendly and having many different undertones to choose from. Looking for the perfect red hardwood floors for your [...]Read More
Hardwood floors are an organic material that will inevitably age with time. Much of this aging however, is reversible. If you find that your once beautiful floors are beginning to look dull and scratched, then it is likely time for [...]Read More
Timely, customer oriented and flowers were wonderful touch.
The flooring we purchased is absolutely AMAZING! And we cannot say enough about the excellent service we received! Daryl, Jimmy and Michelle totally rocked it! Gina R.
Chris and Gina Rhodes
Great customer service, nice to work with, and reasonably priced.
Chris and Nancy Manley
Great Experience! Carpet looks great!
Sean and Sara Quigley
From the beginning of the process until the end everyone was very nice and professional. They exceed what was promised. We will be using them in the near future for work on the other bedrooms and a bathroom floor. That you very much for the excellent home service.
Excellent products & customer service! Installation was perfect.
Every aspect from the selection to the installation was fantastic. Great people to work with.
We were happy with the entire process from initial consultation through install and post-install follow up. Matt made great suggestions and offered a variety of products at different price points. We would definitely recommend FCI to friends and family.
You had a very professional sales man in Robert. He was familiar with the product and went out-of-his-way to show me what my new floor would look like. (I was concerned about changing from an off-white carpet to a mid-tone brown wood.) The installers were professional also and did an excellent job. And as promised, Michele oversaw the installation process.
Excellent customer service. Very efficient and great installers.
Richard and Kathryn Chodara
Excellent customer service
Our carpet and our padding same to be great quality.... our sales and service people ( Matt and Michelle were OUTSTANDING!!!
Quality products and honest service.
Love my solid white oak floors. Positive experience with all who worked on the job. Exceptional customer service.
Quality products, quality service. No complaints here,
Jeff Steinke and Linda Moyer
The services provided were top notch! When someone opened a box of laminate flooring and pulled out 1 board I immediately thought it was the incorrect color flooring I had chosen. I contacted the office and Michelle was out there at 4pm that day to make certain it was the correct product. Not many other companies that I've dealt with would go to that length to make sure I was taken care of. I was very impressed!
Competitive pricing with wonderful customer service!
From start to finish we had a wonderful experience with FCI. Excellent customer service, efficient installation.
Excellent customer service! Matt was polite and courteous and we loved that he was able to bring samples to us rather than us having to pick out carpet in-store. The carpet installers were polite and efficient, and we are thrilled with the final result. Great service all around!
The services provided by FCI exceeded our already high expectations. They worked with us, heard our "wants" and requirements, offered suggestions and then delivered as promised. The crew and office staff were both very professional.
Fantastic customer service throughout the process as well as highly skilled wood floor repair and refinishing....the gold standard of service!
Karen and Rich Neuhengen
Loved working with Matt and Michelle, their crew was very professional. Had slight issued after carpet was installed so emailed Matt. Matt responded back very quickly and issue was resolved.
Jeffrey and Ann Hennecke
Quality floor covering selections, convenient in-home consulting and very competitive pricing. The installation was done very beautifully, too. Very very pleased with final look, have received many compliments! Thank you!
The installation was very well organized. The team of craftsmen did a great job of installing a very nice carpet. Better than I expected... Please do not share our name... We are very private...
Service is very customer oriented. They take the time to understand the needs or wants of the customer and then proceed with suggestions. They offer a wide selection of floor coverings that they present at your home. They follow up during the complete buying and installation process to ensure your complete satisfaction. The installers are very professional and expedient in their work.
Mike and Joanne Mikelonis
Excellent customer service from beginning to end. We were very happy with the daily correspondence and prompt responses. Robert was polite, professional and thorough. Michelle was attentive, helpful and conscientious. We were very happy with the crew and it was an added bonus that they moved our furniture and appliances. Our hardwood floor looks wonderful.
Very professional. I love our vinyl plank floors.
Quality product and great attention to detail. Service was a very high company standard.
Bob and Anita Purdy
The great advice and education on alternatives. The knowledge and expertise on related building issues. The flexibility on getting the job done. The great job that was done.
Expertise, quality and people.
Robert was great to deal with! He was always very kind and responsive to all communications. We also appreciated his input with respect to our flooring choices and the overall outlook of the home. He did a great job to help us stay within our budget as well.
Jeremy and Melissa Pilachowski
They did everything that they said they would do within the stated timeline
Judith A Podoll
Very professional and did a great job.
So very easy to do business with - and affordably priced. A pleasure to work with!
Professional, friendly, reasonable price and attention to detail. First class in every way!
Robert helped pick out the right color and directed our steps and Michele directed the installation. Great team to work with
Very professional and personable. Great work ethic and neat. Installation turned out great.
Robert Couden did a great job helping us to select the right flooring for our new 3 season room. What we selected was not our first choice but, now that it's installed, we couldn't be any happier! Hosted Easter in our new room yesterday and got rave reviews!
Loved everything from beginning to end. So super easy. NO STRESS whatsoever.
A design consultant in the home is very helpful. We would not be as happy with the results if we made an in-store decision.
David and Linda Voelz
The personal touch Matt and Michelle put in their work. We always felt like a priority project and their advice was with experience of the product and not pushy at all. The project, from the time of quote to finished product was 3 weeks, much faster than many other quotes we received and prices were competitive.
Nate and Katrina Smidt
They were very flexible about meeting times, gave a good price, did what they said they would do, when they said they wood and communicated really well throughout the process. I had them refinish hardwood floors and they did a great job!
Great job all the way through the process!! I would highly recommend.
It was easy, quick install!
Marina Kuchar and Kyle Ehley
The whole process was handled very professionally from Matt on the sales side, the installation guys and Michelle on the project management. We have already recommended that my mother-in-law call Matt about replacement of her kitchen floor.
Steve and Tami Onsager
FCI is great to work with. From the initial consultation to the final clean-up, they make sure everything is done to complete satisfaction.
Excellent products. The important facet of this business is the incredible customer service. Matt and Michelle and their staff are wonderful and honest. Will not use anybody else.
Courteous prompt and very responsive. Selection and prices are Great also. Floors look great.
High quality, looks and feels great! Professional yet friendly.. They work quickly and efficiently.. Job well done.
Very helpful in selecting appropriate carpeting,punctual and staff checks if things are going well.
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